Customer reviews are the digital equivalent of word-of-mouth marketing. For UK businesses, they have become a critical factor in building trust, influencing purchasing decisions, and
Customer reviews are the digital equivalent of word-of-mouth marketing. For UK businesses, they have become a critical factor in building trust, influencing purchasing decisions, and
A single negative article about a CEO surfaced on Google’s first page, causing the company’s stock price to drop by 12% within 48 hours. The
In 2023, a data breach at a major UK retailer exposed the personal information of over 10 million customers. The company’s slow and poorly coordinated
A single negative comment can travel faster than a wildfire. A misleading news story can tarnish years of hard work overnight. In the digital age,
Nobody wants to wake up to a one-star review calling their business “the worst experience ever.” Yet for most business owners, negative reviews are an
Your business’s reputation isn’t just about what you say—it’s about what everyone else is saying about you. Every Google review, social media mention, and news
If you’re a local business owner looking to attract more customers, increase visibility, and enhance your online reputation, Google My Business (GMB) is a tool
Your reputation is one of your most valuable assets. Whether you’re running a small business, climbing the corporate ladder, or establishing yourself as a thought
Positive reviews can put your business on the map, while negative reviews may steer potential customers straight into the arms of your competitors. For small
How do your customers perceive your brand online? Whether that picture includes glowing praise, a mix of reviews, or the occasional criticism, your online reputation